Terms & Conditions

Terms and Conditions for AmishCustomDoors.com
Effective Date: December 8, 2024

Welcome to Amish Custom Doors (“we,” “us,” “our”). By accessing or using our website, AmishCustomDoors.com (“Site”), or engaging with us through phone, email, text, or in person, you agree to the following terms and conditions (“Terms”). These Terms govern all interactions with Amish Custom Doors, including inquiries, quotes, and transactions.

1. Custom Orders
We specialize in creating custom doors to meet your unique needs. To ensure accurate design and production, customers are required to provide specific details, including but not limited to:

  • Door dimensions
  • Wood species or material preferences
  • Design specifications (e.g., photos, drawings, or sketches)
  • Hardware requirements, if applicable
  • Indication of slab or prehung door

We will not begin production until all required specifications are submitted and agreed upon by both parties.

2. Communication Channels
Our business operations are conducted through the following methods:

  • Phone: +1 (336) 848-7440 or Toll-Free: +1 (866) 979-3667
  • Email: info@amishcustomdoors.com
  • Text: Available 24/7
  • In-person: By appointment only at 171 Church St, Suite 230, Charleston, SC 29401

Quotes, updates, and finalizations are provided through these channels, and it is the customer’s responsibility to review all communications promptly.

3. Quotes and Pricing
All quotes are estimates based on the details provided at the time of inquiry. Quotes are subject to change if project details are modified. Pricing is finalized after all specifications are confirmed. A deposit may be required before production begins.

4. Production Timeline
Production timelines are determined by project complexity and material availability. Estimated completion dates will be provided after all details are finalized. Delays caused by incomplete specifications or unforeseen circumstances will be communicated promptly.

5. Payment Terms
Payments must be made as agreed during the order process. Accepted payment methods include checks, money orders, or other methods agreed upon during consultation. Orders will not be shipped until the full balance is paid.

6. No Refunds on Custom Orders
Due to the bespoke nature of our products, all sales are final. Refunds or cancellations are not permitted once production has started.

7. Warranty and Liability
We guarantee the quality of our craftsmanship. If a defect is identified due to workmanship within 12 months of delivery, we will repair or replace the affected part at no additional cost. This warranty does not cover:

  • Normal wear and tear
  • Improper installation by third parties
  • Environmental damage (e.g., moisture, temperature changes)

Our liability is limited to the value of the product purchased.

8. Intellectual Property
All designs created by Amish Custom Doors remain our intellectual property unless otherwise agreed in writing. Customers may not reproduce or share our designs without explicit permission.

9. Dispute Resolution
In the event of a dispute, both parties agree to resolve the matter amicably. If a resolution cannot be reached, disputes will be settled under the laws of South Carolina.

10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be effective upon posting to our Site or communicated through other channels. Continued interaction with us constitutes acceptance of the revised Terms.

Contact Us
For questions or concerns about these Terms, please contact us:

By engaging with Amish Custom Doors, you acknowledge and agree to these Terms and Conditions.